Returns & Exchanges
We want you to be completely satisfied with your purchase from performanceunderwears.com. If for any reason you’re not happy with your order, we offer easy returns and exchanges within 30 days of delivery.
Return Policy
- Items must be unused, unworn, and in their original packaging with tags attached.
- Returns must be initiated within 30 days of delivery.
- Final sale items cannot be returned or exchanged.
How to Return or Exchange
- Visit performanceunderwears.com and log in to your account.
- Navigate to your order history and select the item(s) you wish to return or exchange.
- Follow the prompts to generate a return label and packing slip.
- Package your return securely, include the packing slip, and attach the label.
- Drop off your package at the designated shipping carrier location.
Exchange Process
Exchanges are subject to availability. If the item you want is out of stock, we’ll process a refund instead.
Refunds
- Refunds are processed within 5-7 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds will be issued to the original payment method.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at performanceunderwears.com for assistance.
International Returns
International customers are responsible for return shipping costs and any applicable customs fees.
For more information, visit performanceunderwears.com.